Terms of Service

Last updated: June 2025

1. About Us

Soharon Infotech FZ LLC (‘Soharon’, ‘we’, ‘us’, ‘our’) is a web design and development agency providing professional digital services to businesses globally. Our website is located at soharon.com.

Company Soharon Infotech FZ LLC
Contact Email info@soharon.com

2. Services We Provide

We offer the following web design and development services to business clients:

  • Business and corporate website design and development
  • Ecommerce website design and development (WooCommerce and Shopify)
  • Landing page design and development
  • UI/UX design and prototyping
  • Custom web portals and web application development

 

The specific scope, deliverables, timeline and pricing for any engagement are agreed in writing through a formal proposal before any work begins. These Terms of Service govern the general relationship between you and Soharon. The written proposal governs the specific project.

 

3. Use of This Website

By accessing soharon.com you agree that you will:

  • Use this website only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to any part of our website or systems
  • Not use the website in any way that could damage, disable or impair its operation
  • Not transmit any unsolicited commercial communications through our contact form
  • Not misrepresent your identity or business when submitting an enquiry

 

4. Enquiries and Proposals

Submitting a contact form on our website does not constitute a binding contract or commitment on either party. It is an expression of interest only.

 

A binding service agreement is only created when:

  • You have received a written proposal from us detailing the scope, price and timeline
  • You have confirmed your acceptance of that proposal in writing
  • The agreed payment terms have been acknowledged by both parties

 

5. Payment Terms

Our standard payment model operates on a zero upfront basis. This means:

  • No payment is required from you before work commences
  • Payment milestones are agreed in the written proposal before work begins
  • Payment at each milestone is due only after you have reviewed and approved the relevant deliverable
  • Final payment is due upon your approval of the completed work before the website goes live

 

All prices quoted are in the currency stated in the proposal. Invoices are due within the payment period stated in the proposal. We reserve the right to pause or withhold delivery of work in the event of non-payment beyond agreed terms.

 

6. Intellectual Property

6.1 Our Materials

All content on soharon.com including text, design, graphics, logos and code belongs to Soharon Infotech FZ LLC and is protected by applicable intellectual property law. You may not reproduce, distribute or create derivative works from our website content without our prior written consent.

 

6.2 Deliverables

Upon receipt of full payment for a completed project, all intellectual property rights in the final deliverables transfer to you, the client. This includes design files, code and content created specifically for your project. We retain the right to display the work in our portfolio unless you request otherwise in writing.

 

6.3 Third Party Assets

Where a project uses licensed third-party assets such as stock imagery, fonts or plugins, the relevant licence terms apply. We will inform you of any such third-party licences as part of the proposal.

 

7. Client Responsibilities

To enable us to deliver your project on time, you agree to:

  • Provide all required content, images, branding and information in a timely manner
  • Provide feedback and approvals within the timelines agreed in the proposal
  • Ensure that any content or materials you provide do not infringe the rights of any third party
  • Nominate a single point of contact for project communication

 

Delays caused by the client’s failure to provide required materials or approvals may result in timeline extensions. We will communicate any such delays in writing.

 

8. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We are not liable for any indirect, incidental, consequential or special damages arising from your use of our services or this website
  • Our total liability to you for any claim arising from these terms or our services shall not exceed the total amount paid by you to us for the relevant project
  • We are not responsible for the performance, uptime or security of third-party hosting, platforms or services that your website is deployed on

 

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

 

9. Warranties and Disclaimers

We warrant that:

  • We have the skills and experience to provide the services described
  • The work we deliver will be original and will not knowingly infringe any third-party intellectual property rights

 

We do not warrant that:

  • Our website will be available without interruption or error at all times
  • The information on our website is complete, accurate or up to date at all times
  • Use of our services will result in any specific business outcome, revenue or ranking improvement

 

10. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. This includes business plans, pricing strategies, customer data and technical specifications. This obligation survives termination of the service agreement.

 

11. Termination

Either party may terminate a service agreement with written notice if the other party materially breaches the agreement and fails to remedy that breach within 14 days of written notification.

 

In the event of termination by the client after work has commenced, you agree to pay for all work completed up to the date of termination at a pro-rata rate based on the agreed project price.

 

12. Governing Law

These Terms of Service and any dispute arising from them shall be governed by and construed in accordance with applicable law. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the relevant courts.

 

We aim to resolve any disputes informally in the first instance. If you have a concern about our services, please contact us at info@soharon.com and we will work to resolve it promptly.

 

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

 

14. Contact

If you have any questions about these Terms of Service, please contact us:

Email info@soharon.com

Website soharon.com/cookie-policy

Company Soharon Infotech FZ LLC

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